Terms of Use

Welcome to Carley Ann Creative (“Company,” “we,” “our,” or “us”). These Terms of Use (“Terms”) govern your use of our website, shop, blog, and related services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you meet this requirement.

2. Intellectual Property

All artwork, illustrations, designs, graphics, text, blog posts, digital downloads, and other content provided through the Services are owned by Carley Ann Creative, unless otherwise noted.
You may not reproduce, distribute, modify, sell, or create derivative works of any content without our prior written permission.
Artwork created for custom projects may be used by Carley Ann Creative for marketing, portfolio, or semi-custom shop purposes, unless otherwise specified in a separate written agreement.

3. Use of Services

When using our Services, you agree not to violate any applicable laws or regulations, copy or exploit any part of the Services without permission, use bots or scrapers without consent, or interfere with the operation or security of the Services.

4. Purchases and Payments

Our shop offers physical products, digital downloads, and custom design services.
All prices are listed in U.S. dollars and may change without notice.
Payment is required at the time of purchase unless otherwise agreed in writing.
Digital downloads are delivered electronically and are non-refundable.
Custom projects may require deposits, as outlined in your client agreement.

5. Refunds and Cancellations

Because our work is highly customized, deposits for custom projects are non-refundable.
Once design work has begun, payments are non-refundable.
Digital products, semi-custom designs, and ready-to-ship items are final sale.
We may, at our discretion, offer refunds for unused services if canceled before design begins.

6. Accuracy of Content

We do our best to display accurate colors, details, and descriptions. However, colors may vary between screen and print. Blog and portfolio content is provided for inspiration and informational purposes only. We reserve the right to correct errors, inaccuracies, or omissions without prior notice.

7. Shipping and Delivery

For physical products, shipping timelines are estimates and may vary due to third-party carriers or production partners. We are not responsible for delays, lost packages, or damages caused by shipping providers.

8. Digital Downloads

By purchasing a digital product, you are granted a personal, non-exclusive, non-transferable license to use the file. Files may not be resold, shared, or redistributed for commercial purposes.

9. Third-Party Services

Our Services may include links to third-party sites or rely on third-party providers such as printers, shipping carriers, and payment processors. We are not responsible for the content, policies, or practices of third-party services.

10. Limitation of Liability

To the maximum extent permitted by law, Carley Ann Creative is not liable for any indirect, incidental, or consequential damages arising from use of the Services. Our total liability for any claim will not exceed the amount you paid us in the 12 months before the claim arose.

11. Indemnification

You agree to indemnify and hold harmless Carley Ann Creative and its affiliates from any claims, damages, or expenses resulting from your use of the Services or violation of these Terms.

12. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to conflict of law principles. Any disputes will be resolved exclusively in the state or federal courts located in [Insert County/State].

13. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the Services after changes are posted means you accept the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:
Carley Ann Creative
Hello@CarleyAnnCreative.com