Terms of Use

Last Updated: January 2026

Welcome to Carley Ann Creative (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, online shop, blog, and related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent and warrant that you meet this requirement.

2. Intellectual Property & Copyright

All artwork, illustrations, designs, graphics, text, blog content, digital downloads, and other materials provided through the Services are the exclusive property of Carley Ann Creative unless otherwise stated.

You may not reproduce, distribute, modify, sell, license, or create derivative works from any content without prior written permission.

Artwork created for custom projects remains the intellectual property of Carley Ann Creative. Purchase of artwork grants the client a personal-use license only. We reserve the right to use any artwork created for portfolio, marketing, promotional, educational, or semi-custom shop purposes unless otherwise agreed to in writing.

3. Use of Services

You agree not to:

  • Violate any applicable laws or regulations

  • Copy, exploit, or resell any portion of the Services without authorization

  • Use automated systems (bots, scrapers) without permission

  • Interfere with or compromise the security or operation of the Services

We reserve the right to restrict or terminate access for violations of these Terms.

4. Purchases & Payments

We offer physical artwork, digital products, and custom design services.

  • All prices are listed in U.S. dollars and are subject to change without notice.

  • Payment is required at the time of purchase unless otherwise agreed in writing.

  • Custom projects may require deposits or staged payments as outlined in your individual agreement.

  • Digital downloads are delivered electronically and are non-refundable once delivered.

5. Custom Artwork, Refunds & Cancellations

Due to the personalized nature of our work:

  • All custom and made-to-order artwork is final sale.

  • Deposits and payments for custom projects are non-refundable once work has begun.

  • Digital products, semi-custom designs, and ready-to-ship items are final sale.

  • Refunds, if approved at our discretion, are limited strictly to the amount paid for the product or service purchased.

We do not offer refunds for changes of mind, subjective dissatisfaction, or delays outside of our control.

6. Artistic Style & Accuracy

By purchasing, you acknowledge familiarity with our artistic style and understand that all artwork involves creative interpretation.

We make every effort to display accurate colors and details; however, variations between screens and printed materials are normal and expected. Minor differences in color, scale, texture, or finish do not constitute defects.

Content on our blog or portfolio is provided for inspiration and informational purposes only.

7. Production Timelines

All production and fulfillment timelines are estimates, not guarantees. Delays may occur due to factors outside of our control, including material availability, third-party vendors, or shipping carriers.

8. Shipping & Delivery

For physical products:

  • Shipping timelines are estimates only.

  • Once an order has shipped, delivery responsibility transfers to the carrier.

  • We are not responsible for delays, lost packages, or damages caused by shipping providers.

  • Shipping fees are non-refundable.

Claims for damaged items must be submitted within 48 hours of delivery with photo documentation.

9. Digital Products

Digital products are licensed for personal, non-commercial use only. Files may not be shared, resold, redistributed, or modified for commercial purposes. No refunds will be issued once digital files have been delivered.

10. Third-Party Services

Our Services may link to or rely on third-party providers such as printers, shipping carriers, or payment processors. We are not responsible for the content, policies, or actions of third-party services.

11. Limitation of Liability

To the fullest extent permitted by law, Carley Ann Creative shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Services or purchase of products.

Our total liability for any claim shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless Carley Ann Creative, its owners, and affiliates from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located within Texas.

14. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions regarding these Terms, please contact:

Carley Ann Creative
shop@carleyanncreative.com